Introduction
Foodborne illnesses remain a major public health concern in Australia and globally. These illnesses, often referred to as “food poisoning,” are caused by consuming contaminated food or beverages. Understanding what causes them, recognising symptoms early, and knowing how to prevent them are critical — especially for individuals working in food handling environments.

What Is Foodborne Illness?
Foodborne illness refers to infections or intoxications caused by consuming contaminated food. According to the World Health Organization (WHO), foodborne diseases affect millions globally each year, with Australia recording thousands of cases annually.
In simple terms, foodborne illness happens when food becomes unsafe due to biological, chemical, or physical contamination. It is a significant concern in commercial kitchens, hospitality venues, and home environments.
Definitions and Terminology
- Foodborne illness: General term for any illness resulting from contaminated food.
- Food poisoning: Commonly used to describe foodborne illness, especially when symptoms appear quickly.
- Gastroenteritis: Inflammation of the stomach and intestines, often caused by bacteria, viruses, or parasites in food.
Common Transmission Pathways

Food can become contaminated through:
- Improper handling (e.g., not washing hands).
- Cross-contamination between raw and cooked items.
- Poor food storage (e.g., incorrect refrigeration).
- Contaminated equipment or surfaces.
Main Causes of Foodborne Illness

There are five main sources of foodborne illness. Each has different characteristics and requires specific prevention strategies.
Bacteria (e.g., Salmonella, E. coli, Listeria)
These are among the most common culprits of foodborne illness.
- Salmonella: Found in raw eggs, poultry, and unpasteurised milk. Known for causing widespread outbreaks.
- E. coli: Often associated with undercooked beef and contaminated water.
- Listeria: Thrives in refrigerated environments and affects soft cheeses and deli meats.
Prevention Tips:
- Cook meats thoroughly (75 °C internal temperature for poultry).
- Avoid raw eggs and unpasteurised dairy.
- Store food below 5 °C.
Viruses (e.g., Norovirus, Hepatitis A)
Viruses don’t multiply in food but are transmitted through poor hygiene, such as unwashed hands.
- Norovirus: Extremely contagious, often spread through shellfish or contaminated salads.
- Hepatitis A: Linked to infected food handlers or contaminated water.
Notable Outbreak: Several Hepatitis A outbreaks in Australia have been traced to frozen berries.
Parasites (e.g., Giardia, Toxoplasma)
Parasites can be transmitted through:
- Contaminated water.
- Undercooked meats (especially pork).
- Unwashed produce.
While less common in Australia, international travel and imported foods can increase risk.
Chemical Contaminants (e.g., pesticides, cleaning agents)
Chemicals can enter food through:
- Improper cleaning procedures.
- Incorrect use of pesticides.
- Food stored in non-food-safe containers.
Workplace Tip: Store cleaning products away from food preparation areas and follow SDS (Safety Data Sheets) guidelines.
Natural Toxins (e.g., poisonous mushrooms, shellfish toxins)
Some foods naturally contain harmful toxins:
- Certain mushrooms found in the wild.
- Shellfish exposed to toxic algae (e.g., Paralytic Shellfish Poisoning).
Avoid foraging wild mushrooms and only buy shellfish from reputable sources.
Food Allergens and Allergen Cross-Contact
Food allergies can trigger serious, life-threatening reactions.
- Common allergens: Peanuts, eggs, dairy, seafood, soy, wheat.
- Cross-contact: Occurs when allergens unintentionally mix with allergen-free foods.
Prevention: Label all allergens clearly, use separate utensils, and clean workspaces thoroughly.
Symptoms of Foodborne Illness
Symptoms vary depending on the cause and the person’s health. They can appear within hours or days.

Gastrointestinal Symptoms
Most common symptoms include:
- Nausea.
- Vomiting.
- Stomach cramps.
- Diarrhoea.
These symptoms are usually short-lived but can be severe in high-risk individuals.
Neurological and Systemic Symptoms
Some foodborne illnesses can affect the nervous system:
- Botulism: Causes paralysis and requires emergency care.
- Listeria: Can lead to meningitis, especially in pregnant women and the elderly.
Seek medical attention immediately if symptoms include confusion, difficulty breathing, or vision issues.
High-Risk Foods and Environments
Certain foods and settings are more prone to contamination.
Animal-Derived Products (Meat, Dairy, Eggs)
These carry a higher risk of bacterial contamination.
- Meat: Cook poultry to 75 °C, beef to at least 63 °C.
- Eggs: Avoid raw or cracked eggs.
- Dairy: Use pasteurised milk and cheese.

Raw and Ready-to-Eat Foods
- Salads and sushi can harbour bacteria if not stored correctly.
- Deli meats: Can contain Listeria; reheat before serving to high-risk groups.
Contaminated Water and Ice
Ice machines and water sources can spread illness if not maintained. Mobile food vendors and buffets must ensure safe water supply and storage practices.
Food Safety and Prevention Strategies
Adhering to food safety standards is essential, particularly in commercial settings.
Safe Food Handling Practices
- Wash hands before and after handling food.
- Use gloves where appropriate.
- Avoid cross-contamination (use separate boards for raw and cooked food).
Proper Cooking and Storage Temperatures
- Keep cold food below 5 °C.
- Keep hot food above 60 °C.
- Cool cooked food rapidly and refrigerate within two hours.
Cleaning and Sanitation Procedures
- Use food-grade sanitisers.
- Clean benches and equipment regularly.
- Implement pest control measures.
Staff Training and Certification (e.g., SITXFSA005)
- Staff must complete nationally-recognised training such as SITXFSA005.
- Refresher training ensures awareness of updated standards.
Reporting and Responding to Foodborne Illness
Recognising and reporting foodborne illness helps prevent outbreaks and ensures food safety compliance.
When and Where to Report Cases
If you suspect food poisoning:
- Contact your GP or local public health unit.
- Report the incident to the NSW Food Authority or your state’s equivalent.
- Provide details about where and when the food was consumed.
Role of Public Health Units
These units:
- Investigate reported cases.
- Conduct inspections.
- Issue warnings or recalls where necessary.
Conclusion and Key Takeaways
Understanding the causes and prevention of foodborne illness is vital, especially for Australians entering the food service industry. By recognising contamination sources, maintaining hygiene, and following food safety standards, individuals and workplaces can reduce the risk of outbreaks and protect public health.
FAQs
What are the most common causes of foodborne illness in Australia?
Bacteria such as Salmonella and E. coli, followed by viruses like Norovirus, are the most frequent causes.
How long after eating contaminated food do symptoms appear?
Symptoms typically appear between 6 to 72 hours but can vary based on the pathogen.
Can foodborne illnesses be fatal?
Yes, especially in vulnerable populations. Severe cases like botulism or listeriosis require urgent care.
What foods are most likely to cause foodborne illness?
Raw meats, unpasteurised dairy, eggs, shellfish, and ready-to-eat salads are high-risk.
How do I know if I have food poisoning or something else?
If symptoms begin soon after eating and include gastrointestinal distress, it may be food poisoning. Seek medical advice for confirmation.
What should I do if I get sick from food?
Seek medical attention and report the incident to your local health authority.
How can workplaces prevent foodborne illness outbreaks?
By following hygiene protocols, ensuring staff training, maintaining safe food temperatures, and preventing cross-contamination.
Are food allergies considered a type of foodborne illness?
While not caused by contamination, allergic reactions from food are included in food safety management due to their severity.
Who should report suspected foodborne illness in the workplace?
Any employee or employer who suspects a foodborne illness should report it to health authorities.
Is there a certification for food safety in Australia?
Yes, SITXFSA005 is the nationally-recognised certification for food safety practices in Australia.
Key Points
- Foodborne illness is caused by bacteria, viruses, parasites, chemicals, or allergens.
- Symptoms range from mild upset to life-threatening conditions.
- High-risk foods include raw meats, eggs, dairy, and shellfish.
- Prevention involves hygiene, proper cooking, and correct storage.
- Reporting suspected cases helps prevent broader outbreaks.



